Value-Added Services

Door to Door Delivery

Total Group offers door-to-door delivery services for customers, who want to simplify logistics management, reduce costs, and minimize the risk of loss or product damage while focusing on core business. Your shipments can clear customs while still in the air enabling delivery by the end of the next possible business day, saving you time and money.

Our Door to Door Services include:
  • Port-to-door and door-to-door service from shipper to consignee.
  • Integrated service includes carton labeling, freight transportation, and package delivery.
  • Streamlines processes by eliminating issues with multiple carrier bills.
  • Shipments of virtually any size or weight.
  • In-house licensed customs expertise.
  • The electronic pre-alert system makes arrangements with customs officials in destination countries, allowing most shipments to clear customs before the aircraft lands.
  • Fast and reliable transit times, including earliest deliveries and latest pickups in key major U.S. metros.
  • Backed by Service Guarantee.

Cargo Insurance

We know the importance and value of the shipments we are handling; this is why we have contracted the best insurance policy to cover our clients' cargo upon their request against any transport risk. This cargo insurance represents an essential added value to complete our service cycle. Protecting our client’s interests is paramount at Total Group. Our quality service and international presence allows us the ability to negotiate both complete and cost effective cargo insurance. We work only with certified international carriers and our staff of trained professionals is always available to answer questions regarding cargo insurance of any type.

Vendor Managed Inventory (VMI)

VMI Combine features of Order Fulfillment, Product tracking and Inventory management to provide our Customers with a true supply chain partner, facilitating local warehouse HUB locations to provide JIT inventory replenishment maximizing inventory returns all while providing the Customer with a virtual hub and consignment program whereby they don’t own the material until it arrives to the factory.

VMI Services
  • Streamlining inventory management and order fulfillment
  • Reduce operating costs
  • Increased inventory turns

Direct Port Delivery

Under the DPD model, importers can complete customs clearance of their shipment and take delivery of it at the port within a stipulated time frame (usually 48 hours) of the shipment being offloaded. Total Group, custom clear the DPD cargoes within stipulated time, arranging transportation at terminal and delivery.


Storage, cargo handling, and transport of goods are covered by both national and international regulations, which set out minimum requirements for the treatment of goods, vehicle use, etc. Public regulatory guidelines are supplemented by private agreements and terms and conditions of business. Careful packaging and marking of goods for dispatch should be accompanied by proper packing, stowing, securing, and unpacking. When carrying hazardous materials, additional provisions must be taken into account with regard to packaging, labeling, documentation, etc.

A high percentage of goods are intended for carriage by combined road, rail, water, and air transport, whether through repeated transshipment or intermodally using containers, swap-bodies, or other transport units. Packaging, labeling, storage and securing deficiencies can generally only be established during dispatch by spot checks. Since minor carelessness may cause serious losses, expert packing and securing are essential for loss-free carriage.

We at Total Group provide guidelines for the packing of cargoes, into or onto cargo transport units (CTUs) applicable to transport operations by all surface and water modes of transport.

Our History

  • Inception of "Surat Goods Transport Service"

  • 1st ODC Consignment lifted from L&T Mumbai to Trivandrum Milk Diary

  • Company Incorporated & Registered as "Private Limited Company"

  • IBA Registered

  • Commencement of International Freight Forwarding business and Custom Clearance at Mumbai & Nhava Sheva

  • Total Group certified as ISO company. Started INPLANT warehouse management.

  • International Freight Forwarding (Air & Sea)

  • Total Group acquired Interfreight Forwarders Pvt. Ltd. an IATA certified company. Total Group got registered as MTO

  • Bonded Warehouse at "Panvel" Origination of "Total Logistics HK Ltd" at Hongkong & China

  • Become the Member of WCA Family of Logistics Network

  • Built an Eye Hospital. Started Coal mines transportation

  • Started operation at Singapore under "Total Freight Solution Pte Ltd"

  • Surat Goods Transport Pvt. Ltd. Completed 50 Years. Started Bonded Warehouse at Delhi

  • Started 1st Silo project @ Sehore. Handled first Chater operation by Interfreight Forwarders Pvt. Ltd.

  • Started inhouse Real time tracking of vehicle

  • Total Group becomes AEO Certification. / Cross border at Benapole./Started logistics Park with Silo operation at Ahmedbad and Jind